Privacy Policy

ZERO.10 MEDIA PREMIUM · Last updated: June 2026

This Privacy Policy describes how ZERO.10 MEDIA PREMIUM (“App”, “we”) handles information when you use our media player on Roku devices, other streaming devices, or compatible browsers.

1. Who we are

The App is operated by the provider identified by the reseller code used at login. For privacy questions, contact support via your reseller or: fullconectoficial@gmail.com

2. Data we may process

Account data: server code, username and password from your provider (stored locally on the device to keep your session).
Technical data: IP address, device type, app version, error and performance logs.
Usage data: preferences (favorites, last channel), UI settings and legal consents accepted.
Content: the App does not create TV/movie/series content; it is provided by your reseller's server.

3. Purposes

Authenticate and maintain your session;
Play channels and content you request;
Improve stability, quality and security;
Comply with legal obligations when applicable.

4. Sharing

We do not sell your personal data. Information may be shared only with hosting infrastructure, your content provider linked to your reseller code, or authorities when legally required.

5. Retention

Local session data can be removed by signing out or clearing device data. Server logs are kept as needed for security and support (generally up to 90 days).

6. Security

We use reasonable technical measures (HTTPS, access control, session tokens). No system is 100% secure — use strong passwords and do not share credentials.

7. Children

The service is for users 18 years or older only. We do not knowingly collect data from minors.

8. Your rights

You may request access, correction or deletion of your data through your reseller or via fullconectoficial@gmail.com, subject to applicable law.

9. Changes

We may update this policy. The date above shows the current version.

10. Contact

Privacy / support: fullconectoficial@gmail.com